Terms of service
Terms of Service
Welcome to RuhiK Jewels. By accessing or using our website (www.ruhik.com) or purchasing from us, you agree to comply with the following Terms of Service (“Terms”). Please read them carefully before using our site or placing an order.
1. General Conditions
By visiting our site and/or purchasing from us, you agree to be bound by these Terms, our Privacy Policy, and our Return & Refund Policy.
We reserve the right to update, modify, or replace any part of these Terms at any time without prior notice.
Continued use of our site after any updates constitutes your acceptance of those changes.
2. Eligibility
You must be at least 18 years of age to use this site or make a purchase.
By using this site, you confirm that you have the legal capacity to enter into a binding contract.
3. Product Information & Pricing
We make every effort to display accurate product descriptions, pricing, and images. However, minor color or material variations may occur due to display settings or manufacturing differences.
Prices are subject to change without prior notice.
We reserve the right to refuse or cancel any order containing pricing or typographical errors.
4. Orders & Payments
Placing an order constitutes an offer to purchase, subject to acceptance by RuhiK Jewels.
Payments must be completed using secure online methods accepted on our platform.
Orders may be canceled or delayed if payment verification or stock availability issues arise.
5. Shipping & Delivery
We strive to deliver all orders on time, but delivery schedules may vary depending on logistics partners and location.
Any shipping delays caused by external courier partners are beyond our control.
6. Returns & Refunds
Our Return & Refund Policy, available on our Returns and Refunds Policy page, governs all return and refund requests.
Customers must comply with return conditions, including submission of a 360° unboxing video and product images.
7. Intellectual Property
All content on this website, including images, logos, product designs, and text, remains the intellectual property of RuhiK Jewels.
Any unauthorized reproduction, copying, or distribution is strictly prohibited.
8. Limitation of Liability
RuhiK Jewels shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our products or website.
All products are sold “as is.” Use discretion when handling jewelry, particularly delicate pieces.
9. Third-Party Services
Our site may include links to third-party websites or payment gateways. We are not responsible for any content, policies, or actions of these third parties.
10. Governing Law & Jurisdiction
These Terms and any related policies are governed by the laws of India.
All disputes shall be subject to the exclusive jurisdiction of Mumbai, Maharashtra.
11. Contact Information
For any questions regarding these Terms, please contact us at:
Email: ruhikjewels@gmail.com
Business Hours: Monday–Saturday, 10:00 AM – 7:00 PM (IST)